Privacy Policy

ABOUT THIS PRIVACY POLICY

This Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected, disclosed, used, stored and otherwise handled by The Human Beings Institute. The Policy relates to personal information collected by any means and by any technology.

By using this website, products or services, you consent to The Human Beings Institute using your personal information as set out in this Privacy Policy.  The Human Beings Institute treats the handling of your personal information very seriously. To that end, The Human Beings Institute has systems and procedures in place to protect your privacy in relation to the handling of your personal information.

The Human Beings Institute abides by the Australian Privacy Principles and International Privacy Protection which provide  schemes in relation to the collection, disclosure, use and storage of personal information.  The Human Beings Institute’s objective is to handle information responsibly and provide you with some control over the way information about you is handled.

1. Collection of Personal Information

Personal information is information or opinion about an individual, or an individual who is reasonably identifiable (whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form).  The nature of personal information collected by  The Human Beings Institute generally comprises an individual’s name, address and email address as well information about your transactions with us.

Whilst The Human Beings Institute will attempt to ensure all transfer of data to a third party and use by a third party is secure,  The Human Beings Institute cannot be held responsible for the theft of data by a third party, or the consequences resulting from the loss of data where that loss is associated with the technical malfunction, tampering by a third party, viruses, computer bugs, or any action or event beyond the reasonable control of  The Human Beings Institute.

The Human Beings Institute does not collect personal information unless it is reasonably necessary to perform one or more of its functions and activities or supply one or more of its services. On occasion, some of this personal information may be sensitive and The Human Beings Institute will only collect it with your consent or when required or authorized to by law.

The Human Beings Institute or its agents will generally collect personal information from you directly. For example, The Human Beings Institute may collect personal information when make a purchase.

You may choose to deal with  The Human Beings Institute anonymously or under a pseudonym where lawful and practicable (i.e. provided we are still able to provide the relevant service or do business with you without that information).  For example, it might not be practical to deal with you anonymously if we need to process a payment, delivery goods or services or send personalized communications to you.

2. Use & Disclosure of Personal Information

The Human Beings Institute takes all reasonably practical steps to keep such information strictly confidential.  The Human Beings Institute may use and disclose your personal information for the purpose for which it was initially collected, namely to provide you with requested products and services, as well as all purposes necessary and incidental to the provision of goods or services by  

The Human Beings Institute or by anyone on behalf of the Company.

Additionally, in the event of a re-organization, merger or sale, The Human Beings Institute may transfer any and all personal information we have collected from you to the relevant third party.  

The Human Beings Institute may also be required to disclose your personal information without your consent if the disclosure is:

1. required or authorized by law;

2. required in order to investigate an unlawful activity;

3. required by an enforcement  body for investigative activities; or

4. necessary to prevent a serious and imminent threat to a person’s life, health or safety, or to public 

   health or safety.

Generally,  The Human Beings Institute will retain your personal information within Australia and not use or disclose it overseas. However, on some occasions the information may need to be transferred to overseas countries including but not limited to the UK and the US in order to perform one of  The Human Beings Institute’s functions or activities.  In these circumstances,  The Human Beings Institute will either obtain your express or implied consent or will use its reasonable endeavours to ensure that the foreign entity to which your personal information is transferred has appropriate measures in place to protect your personal information.

Like most business organisations,  The Human Beings Institute performs some of its functions under license and also contracts out some functions and relies on third party suppliers to conduct specialized activities such as website management, mail out services, data analysis and processing services.

Whilst personal information may be provided to these licensors and suppliers in order to enable them to perform the agreed tasks,  The Human Beings Institute will make every effort to ensure that the supplier handles the personal information in accordance with the Australian Privacy Principles and confidentiality principles. L The Human Beings Institute will require all such suppliers to provide privacy undertakings and enter confidentiality agreements.

3. Direct marketing

From time to time The Human Beings Institute may use your personal information to identify programs, products and services that may be of interest to you.  The Human Beings Institute may use your personal information to send you information regarding The Human Beings Institute’s programs, products and services.

If you do not wish to receive direct marketing information from The Human Beings Institute as outlined in this section, please let  The Human Beings Institute know by contacting contact@thehumanbeingsinstitute.com  The Human Beings Institute will take immediate steps to ensure that you do not receive any such direct marketing information in future.

4.    Personal Information Quality

The Human Beings Institute’s objective is to ensure that all personal information collected by The Human Beings Institute is accurate, complete and up-to-date. To assist  The Human Beings Institute in achieving its objective, please contact the Privacy Officer if any of your details change. 

Further, if you believe that the information  The Human Beings Institute holds is not accurate, complete or up-to-date, please contact contact@thehumanbeingsinstitute.com in order to have the information corrected.

5.    Personal Information Security

The Human Beings Institute is committed to keeping your personal information secure, and we will take reasonable precautions to protect your personal information from unauthorized access, loss, release, misuse or alteration.

Your personal information may be stored in hard copy documents, but is generally stored electronically on  The Human Beings Institute’s software or systems.

 
The Human Beings Institute's maintains physical security over its paper and electronic data stores, such as locks and security systems.  The Human Beings Institute also uses computer and network security technologies such as firewalls, intrusion prevention software, antivirus software, external email filtering and passwords to control and restrict access to authorized staff for approved purposes and to secure personal information from unauthorized access, modification, disclosure, misuse and loss.

 
Whilst The Human Beings Institute takes all reasonable steps to secure your personal information from loss, misuse and unauthorized access, you acknowledge that all activities in which you intentionally or unintentionally supply information to  The Human Beings Institute carries an inherent risk of loss of, misuse of, or unauthorized access to such information.   The Human Beings Institute cannot be held responsible for such actions where the security of the personal information is not within the control of  The Human Beings Institute or where  The Human Beings Institute cannot reasonably prevent such incident.

Additionally, you acknowledge that the collection and use of your personal information by third parties may be subject to separate privacy policies and/or the laws of other jurisdictions.

6.    Access To Personal Information

You may request access to the personal information  The Human Beings Institute holds about you.

The procedure for gaining access is as follows:

1. All requests for access to your personal information must be made in writing and addressed to the 

   Privacy Officer.

2. You must provide as much  detail as possible regarding the business entity, department or person 

    to  whom you believe your personal information has been provided, and when.  This will allow  

    The Human Beings Institute to process your request faster.

3.  The Human Beings Institute will acknowledge your request within 14 days, and access will usually 

    be  granted within 14 days, or if it is more complicated, 30 days. The Human Beings Institute will 

    inform you if this time frame is not achievable.

4. You will be asked to verify your identity.

5. A fee may apply to such  access in the event that a request for access is onerous or time  

   consuming. Such a fee will cover staff costs involved in locating and collating information, and 

   reproduction costs.

6. Depending on the circumstances,  you may be forwarded the information by mail or email, or you 

   may be required to personally inspect your records at the appropriate place.

7. You will be given the opportunity to correct any personal information that is no longer accurate.

In some circumstances, The Human Beings Institute may not be in a position to provide access. Such circumstances include the following:

1. access would create a serious threat to safety;

2. providing access will have an unreasonable impact upon the privacy of other individuals;

3. denying access is required or authorized by law;

4. the request is frivolous or vexatious;

5. legal proceedings are underway or anticipated, and the information would not be accessible

   through the process of discovery in the proceedings;

6. negotiations may be prejudiced by such access;

7. providing access is likely to prejudice law enforcement;

8. providing access is likely to prejudice action being taken or to be taken with respect to suspected  

   unlawful activity or serious misconduct relating to The Human Beings Institute’s functions or 

   activities; or

9. access would reveal a  commercially sensitive decision making process.

If  The Human Beings Institute denies access to your personal information, it will provide you with reasons in writing.

7.   Changes To This Policy

The Human Beings Institute may, without notice, change this Policy from time to time for any reason and will update the Policy accordingly.  We ask that you visit our website periodically in order to remain up to date with such changes.

8.   Complaints

If you believe that your privacy has been infringed or a breach of the privacy laws has occurred, you are entitled to complain. All complaints should initially be in writing and directed to the Privacy Officer.  The Human Beings Institute will respond to your complaint as soon as possible, within 14 working days, to let you know who is responsible for managing your query.  The Human Beings Institute will try to resolve the complaint within 30 working days. When this is not possible  The Human Beings Institute will contact you to provide an estimate of how long it will take to handle the complaint.

In Australia, if you believe  The Human Beings Institute has not adequately dealt with your complaint, you may complain to the Privacy Commissioner whose contact details are as follows:

Officer of the Australian Information Commissioner (OAIC)

Phone: 1300 363 992

Email: enquiries@oaic.gov.au

GPO Box 5218 Sydney NSW 2001

Internationally, if you believe  The Human Beings Institute has not adequately dealt with your complaint, you may complain to your Country's Commissioner.

9.  Privacy Officer’s Contact Details

Please address all written correspondence to:

Privacy Officer, Life Learn Do

e: contact@thehumanbeingsinstitute.com

The Human Beings Institute Privacy Policy – Released 19 March 2019, Updated 25 October 2023